Keap vs Zoho CRM: Why Zoho CRM is the Better Choice for SMBs

Keap offers powerful automation and CRM tools, but Zoho CRM offers a broader range of features and integrations that better serve small and medium-sized businesses looking to scale.

Zoho CRM provides a comprehensive solution for managing leads, sales, and customer relationships while offering a range of automation, customization, and reporting options.

Key Features

  • Customization: Customize workflows, fields, and stages to match your business processes.
  • AI-Powered Tools: Use AI-driven insights to improve sales predictions and decision-making.
  • Lead Scoring: Rank leads based on engagement and likelihood of conversion.
  • Multichannel Support: Manage customer interactions across email, social media, and phone.
  • Third-Party Integrations: Seamlessly integrates with apps like Slack, Google Apps, and Microsoft Teams.

Price Verdict

Keap starts at $79 per month, while Zoho CRM starts at $12 per user per month, providing a more affordable and flexible solution for SMBs.

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